Refund Policy

At Online Bazar, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a refund or exchange under certain conditions to ensure a fair and transparent process.

Eligibility for Refunds or Exchanges

To qualify for a return, refund, or exchange:

  • The item must be unused, unworn, and in its original condition.

  • All original tags, labels, and packaging must be intact.

  • The return request must be made within 7 days of delivery.

Non-Refundable Items

Certain items cannot be returned or refunded for hygiene and safety reasons, including:

  • Undergarments and intimate apparel.

  • Personal care products.

  • Items sold as part of a clearance or “final sale” offer.

Return Shipping Costs

  • Customer Responsibility: If the product is being returned for reasons other than defect or incorrect shipment, the customer bears the return shipping cost.

  • Our Responsibility: If the product is damaged, faulty, or incorrect, we will bear the return shipping cost or arrange a replacement at no extra charge.

Refund Process

  1. Initiate Request: Contact us via email at onlinebazar@gmail.com or call us at 03205070072 to start the process.

  2. Approval: Our team will review your request and provide return instructions.

  3. Inspection: Once we receive your returned item, it will be inspected for eligibility.

  4. Refund: If approved, your refund will be processed within 7–10 business days via your original payment method.

Exchanges

If you wish to exchange an item for a different size, color, or product, please mention this during your return request. Exchanges are subject to stock availability.